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We review messages as part of maintaining the site. We do not promise immediate replies, reward recovery or a fixed support response time. If you are reporting a problem that prevents use of the tool, include the page and the steps needed to reproduce it.
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A useful correction includes the exact page URL, the claim that needs checking, and a link to the source or the result you observed. For a code, include the exact capitalization, the date and time zone, your device, and the wording of the in-game result.
“Already redeemed,” “invalid,” a connection error and an explicit expiration message can mean different things. Your personal result helps us investigate, but it does not automatically establish a code's status for every account.
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